Privacy Policy

Introduction

At The Golden Shower Beauty AS, registered under company number 933 810 038, located at Ivan Bjørndals gate 7, 0472 Oslo, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Data Controller

The Golden Shower Beauty AS, company registration number 933 810 038, located at Ivan Bjørndals gate 7, 0472 Oslo, is the data controller for your personal data. If you have any questions about our data processing practices, please contact us at privacy@thegoldenshowerbeauty.com.

2. Data Collection and Processing

We collect and process personal data for various purposes, including but not limited to:

2.1 Processing Orders

Purpose: To process and fulfill your orders, including delivery and communication related to your purchase.

Personal Data: Name, email, order details, payment method, address, telephone number.

Legal Basis: Contract.

Storage Time: 36 months from the date of purchase.

Recipients: Payment service providers, shipping companies, and storage providers.

2.2 Handling Queries and Complaints

Purpose: To address issues related to your purchase, such as recalls or availability issues, and to handle returns and exchanges.

Personal Data: Name, email, order details, address, telephone number.

Legal Basis: Legitimate interest or legal obligation.

Storage Time: 12 months from the resolution of the query or complaint, or up to 36 months for ongoing disputes.

Recipients: Customer service providers and e-commerce platform providers.

2.3 Legal Compliance

Purpose: To comply with legal obligations such as accounting and money laundering regulations.

Personal Data: Transaction information, payment history, IP address.

Legal Basis: Legal obligation.

Storage Time: 5 to 8 years, depending on legal requirements.

Recipients: IT providers for compliance and data retention.

2.4 Managing Reviews

Purpose: To publish and manage customer reviews.

Personal Data: Name, email, order information, review content.

Legal Basis: Consent.

Storage Time: Until consent is withdrawn or review is removed.

Recipients: Marketing platforms and review management providers.

2.5 Customer Account Management

Purpose: To manage your account, including login details, order history, and security.

Personal Data: Name, email, order details, purchase history, login details.

Legal Basis: Contract.

Storage Time: Until account deletion or 2 years from last purchase.

Recipients: Marketing platform providers.

2.6 Marketing and Advertising

Purpose: To send newsletters, offers, and targeted marketing.

Personal Data: Email, telephone number, address, order information, purchase history, visit history.

Legal Basis: Consent or legitimate interest.

Storage Time: Until consent is withdrawn or 2 years after last purchase.

Recipients: Marketing service providers, social media platforms, and ad service platforms.

2.7 Customer Service

Purpose: To handle customer service requests and feedback.

Personal Data: Name, contact details, case information, any additional information provided.

Legal Basis: Legitimate interest.

Storage Time: 12 months from the end of contact.

Recipients: Customer service providers.

2.8 Website Usage

Purpose: To enhance user experience, track website usage, and perform targeted marketing.

Personal Data: Visit history, cookies data, digital identifiers.

Legal Basis: Consent.

Storage Time: 24 months from website visit or until consent is withdrawn.

Recipients: E-commerce and marketing platform providers.

3. Data Transfers
We generally process your personal data within the EU/EEA. However, some data transfers may occur outside the EU/EEA. We ensure appropriate safeguards are in place to protect your data in such cases.

4. Your Rights

You have the following rights regarding your personal data:

Right to Withdraw Consent: Withdraw your consent at any time.

Right to Object: Object to processing based on legitimate interest.

Right of Access: Request access to your personal data.

Right of Rectification: Request corrections to inaccurate data.

Right to Erasure: Request deletion of your personal data.

Right to Restriction: Request restriction on processing.

Right to Data Portability: Request transfer of your data to another entity.

Right to Lodge a Complaint: File a complaint with a supervisory authority.

5. Changes to This Policy

We may update this policy periodically. The latest version will be available on our website.

6. Contact Us

For any questions or to exercise your rights, please contact us at:

Email: privacy@thegoldenshowerbeauty.com

Address: Ivan Bjørndals gate 7, 0472 Oslo

Effective Date: 30 September 2024